Return & Exchange Policy

At Marlee's Lemonade, we strive to ensure that you love our products. While we do not accept returns, we are happy to offer exchanges in the unlikely event that an item is damaged or incorrect. Please review our policy below for more details.

1. No Returns

We do not accept returns on any products, including clothing, accessories, merchandise, signed books, event tickets, bottled lemonade, or any other items purchased through our website. All sales are final.

2. Exchanges for Damaged or Incorrect Items

If you receive a damaged or incorrect item, you are eligible for an exchange. Please contact us via email at [Insert Email] within 7 days of receiving your order, including your order number and a description of the issue. We will work with you to replace the item.

To be eligible for an exchange, the following conditions must be met:

  • The item must be in its original condition, unused, and unwashed.
  • The request must be submitted within 7 days after the item has been delivered.
  • You must provide proof of purchase (order number) and clear images of the damaged or incorrect item.

Once we receive your request and verify the issue, we will provide instructions for returning the item (if necessary) and arranging an exchange.

3. No Liability for Shipping Carrier Issues

Marlee’s Lemonade is not responsible for any items that are lost, stolen, or damaged during shipping by carriers such as USPS, FedEx, UPS, or any other shipping provider. Once your order has been shipped, it is in the hands of the shipping carrier. We recommend contacting the carrier directly for assistance with lost or damaged shipments.

4. Contact Information

If you have any questions or need assistance with an exchange, please contact us at:

Marlee's Lemonade
Email: info@marleehere.com

Thank you for your understanding and support of Marlee's Lemonade!